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Privacy Policy

Effective date: July 22, 2026

Last updated: October 13, 2026

Spotlert is operated by Cybernizer LLC, doing business as Spotlert (“Spotlert,” “we,” “us,” or “our”).

This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you use the Spotlert website, mobile application, and related services (collectively, the “Service”).

By using Spotlert, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

The information we collect depends on which Spotlert features you use.

Account Information

When you create or maintain an account, we may collect information such as:

  • Your name
  • Email address
  • Password-related authentication information
  • Email-verification status
  • Account settings and preferences
  • Public display-name preferences
  • Device and session information

Passwords are not stored in plain text.

Public Parking Reports

If you use the public parking map, we may collect information associated with a parking report, including:

  • The reported map location or pin
  • A derived or displayed address or location label
  • Parking-space details, such as estimated available-space count
  • Notes or other information you choose to submit
  • The time of the report
  • Updates indicating that a spot appears to still be open, has been taken, or is otherwise no longer available
  • Your supported public identity, such as your public display name or anonymous public identity

Public parking reports are designed to be shared with other signed-in Spotlert users who can view the relevant area of the public map.

Spotlert does not display your account email address as part of a public parking report.

Location Information

Spotlert may request foreground location access.

Depending on the feature you use, location information may be used to:

  • Show your position on a map
  • Help you view nearby parking reports
  • Help place a parking report
  • Verify that certain public parking actions are being performed near the reported location
  • Help prevent abuse, fraud, or manipulation of public parking activity
  • Save a shared household vehicle's parked location when you choose to do so

Spotlert does not use the vehicle-location feature to continuously track a vehicle, driver, or household member.

For public-parking proximity checks, Spotlert may retain limited derived information about the check, such as rounded distance and location accuracy, rather than retaining the observer's precise coordinates as part of the trust record.

Public Display Names

When you participate in the public parking map, Spotlert may show a supported public identity.

Depending on the options available in the Service, this may include:

  • A formatted public display name
  • A supported anonymous identity, such as “Spotlert driver”

When anonymous mode is used, Spotlert may limit or omit certain contributor-related counts or attribution from public display.

Private Parking Groups

If you create or join a private parking group, we may collect and process information such as:

  • Group name and description
  • Group boundary or service area
  • Membership requests and invitations
  • Group roles and permissions
  • Group-only parking reports
  • Hold requests or related messages
  • Group administrative activity

Information shared within a private group is intended for authorized group members and is separate from public parking reports unless the Service expressly indicates otherwise.

Households and Shared Vehicles

If you use household or shared-vehicle features, we may collect and process information such as:

  • Household name
  • Household memberships, invitations, roles, and permissions
  • Vehicle names and identifying details
  • Vehicle status
  • Saved vehicle parking locations
  • Optional addresses or parking notes
  • Manually entered mileage
  • Vehicle reminders
  • Reminder-completion information
  • Household and vehicle activity

Household vehicle information is private to authorized household members and is not a public parking report.

Notifications

If you enable notifications, we may collect information needed to deliver and manage them, including:

  • Device push tokens
  • Notification preferences
  • Notification-delivery metadata
  • In-app notification state

Spotlert may use third-party push-notification providers, including Firebase Cloud Messaging and Apple Push Notification service.

Technical, Security, and Abuse-Prevention Information

We may collect technical and security information such as:

  • IP or network information
  • Hashed network identifiers used for trust or abuse-prevention controls
  • Device, browser, operating-system, and application information
  • Request and error metadata
  • Authentication and session activity
  • Rate-limit events
  • Security, fraud, abuse, and moderation signals
  • Administrative actions

We use this information to operate, secure, troubleshoot, and protect Spotlert and its users.

2. How We Use Information

We may use information to:

  • Provide and operate the Service
  • Create and manage accounts
  • Display public parking reports
  • Operate private parking groups and household features
  • Provide maps and location-related functionality
  • Verify proximity for certain public parking actions
  • Reduce false, abusive, automated, or manipulative activity
  • Send notifications and service communications
  • Maintain security and prevent unauthorized access
  • Investigate errors, abuse, fraud, or violations of our Terms
  • Moderate public or private content
  • Provide customer support
  • Improve reliability and functionality
  • Comply with legal obligations
  • Protect Spotlert, our users, and the public

3. Public Parking Information

Public parking is a community-sharing feature.

When you submit a public parking report, information associated with that report may be visible to signed-in users who can view that area of the public map, including:

  • The reported map location
  • A location label or address, if available
  • Parking details you submit
  • The report's freshness or status
  • Your supported public display identity, unless the Service is using the supported anonymous option

Public parking reports may become uncertain as they age and may expire or be removed automatically.

You should not use Spotlert to submit information intended to expose another person's identity, residence, routine, or sensitive location.

4. How We Share Information

We may share information as necessary to provide and protect the Service.

With Other Spotlert Users

Depending on the feature:

  • Public parking information may be visible to signed-in users viewing the relevant public map area.
  • Private group information may be visible to authorized members of that group.
  • Household and shared-vehicle information may be visible to authorized household members.

With Service Providers

We may use third-party providers for functions such as:

  • Hosting and infrastructure
  • Maps
  • Geocoding and address information
  • Push notifications
  • Email delivery
  • Error monitoring
  • Security and technical operations

These providers may process information on our behalf as necessary to provide their services.

Map and location-related providers may include Apple Maps, Google Maps, OpenStreetMap-related services or data, and other geocoding or mapping providers that we enable.

Spotlert may use OpenStreetMap-related services, including Nominatim for address or location search and geocoding, and Overpass for geographic map features. Depending on the feature, Spotlert may send search text, coordinates, bounding boxes, group or service areas, or similar geographic query data needed to provide the requested functionality.

If an external geocoding or mapping provider is enabled, location information needed to perform the lookup or geographic request may be sent to that provider. When these requests are made through Spotlert's servers, the third-party service generally receives the request from Spotlert's infrastructure rather than directly from your device, but the query content itself may still reflect a location or area you are viewing or using.

For Legal or Safety Reasons

We may disclose information when reasonably necessary to:

  • Comply with law, regulation, legal process, or governmental request
  • Protect the rights, property, security, or safety of Spotlert, our users, or others
  • Investigate fraud, abuse, security incidents, or violations of our Terms
  • Enforce agreements or protect the integrity of the Service

Business Transfers

If Spotlert or Cybernizer LLC is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, information may be transferred as part of that transaction, subject to applicable law.

5. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including operating the Service, maintaining security, resolving disputes, enforcing agreements, and complying with legal obligations.

Certain implemented retention periods include:

  • Public-parking trust and abuse-prevention events are deleted after 180 days.
  • Public-report retry records are deleted after 1 day.

Other records may remain for different periods depending on the feature, account status, legal obligations, security needs, backup schedules, or whether information belongs to a continuing shared group or household.

Public parking spots or map records may in some circumstances remain after an account is deleted without retaining a link to the deleted user.

Information may also remain temporarily in backups, logs, support records, provider systems, or previously delivered communications.

6. Account Deletion

You may delete your account through the Settings area of Spotlert.

You may also request account deletion at:

https://spotlert.com/account-deletion

Account deletion may remove or de-identify information associated with your account, including reports, claims or updates, trust events, corrections, memberships, notifications, sessions, and device tokens, according to the Service's implemented deletion behavior.

Some shared information may remain when necessary for a continuing parking group, household, or other shared feature.

For example:

  • A household may retain historical vehicle-location or reminder-completion records.
  • A public parking spot or map record may remain without a link to your deleted account.
  • Information may remain temporarily in backups, logs, support systems, or provider systems.

7. Security

We use administrative, technical, and organizational measures intended to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

No internet-connected service can guarantee absolute security.

You are responsible for keeping your password and account credentials confidential and for notifying us if you believe your account has been accessed without permission.

8. Your Choices

Depending on the feature and your device, you may be able to:

  • Update account information
  • Change public display-name preferences
  • Use a supported anonymous public identity
  • Control device location permissions
  • Control notification permissions
  • Leave private parking groups
  • Manage household memberships where permitted
  • Delete your account

Disabling location permission may prevent you from using public parking actions that require a proximity check, although other parts of the Service may remain available.

Disabling notifications may prevent you from receiving alerts, but does not necessarily disable the underlying feature.

9. Location Permissions

Spotlert is designed to use foreground location when location is needed for an active feature.

We do not use the shared-vehicle feature to continuously track users or vehicles.

Your device operating system controls whether Spotlert is allowed to access location services.

You can change those permissions through your device settings, but some functionality may become unavailable if the Service cannot perform the required location check.

10. Children's Privacy

Spotlert is intended for users who are at least 18 years old.

We do not knowingly offer the Service to children under 18.

If you believe a person under 18 has provided personal information through Spotlert, contact us at privacy@spotlert.com.

11. Third-Party Services

Spotlert may contain or rely on services provided by third parties.

Those third parties may have their own privacy policies and practices.

Examples may include:

  • Apple
  • Google
  • Firebase
  • OpenStreetMap-related services, including Nominatim and Overpass
  • Other mapping and geocoding providers
  • Hosting and infrastructure providers
  • Email or notification providers

We encourage you to review applicable third-party privacy information when appropriate.

12. Data Sources and Address Information

Spotlert may use public or third-party geographic and address data to create location labels or support map functionality.

Such information may be incomplete, outdated, approximate, or inaccurate.

Address labels are descriptive and do not necessarily identify the exact curb, building, entrance, residence, or legal parking location associated with a map pin.

Where external geocoding is enabled, Spotlert may send coordinates, search text, or related location information to the provider for the purpose of obtaining an address or street label.

Spotlert may also use OpenStreetMap-based services such as Nominatim to search for or resolve addresses and Overpass to obtain geographic or map-feature data. Depending on the feature, these requests may include search text, coordinates, bounding boxes, polygons, group areas, or similar geographic query data.

13. Sale of Personal Information

Spotlert does not sell personal information for money.

If our practices change in a way that requires different disclosures or choices under applicable law, we will update this Privacy Policy and provide any legally required options.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the “Last updated” date and may provide additional notice when required.

Your continued use of Spotlert after an updated Privacy Policy becomes effective means that the updated policy applies to your continued use of the Service, to the extent permitted by law.

15. Contact Us

For privacy questions or requests:

Privacy: privacy@spotlert.com
Support: support@spotlert.com
Operator: Cybernizer LLC, doing business as Spotlert